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My data doesn't refresh

My data does not update when I open my application

Updated over 6 months ago

To ensure your Stations tab displays the latest data, you may need to manually refresh the app or clear the app's cache.


Manual refresh

If your data doesn't update automatically when you open the app, you can refresh it by pulling down the screen until a small tractor icon appears.

Manual app refresh


Empty my browser data and cookies

If you cannot get the latest station readings on your Stations tab despite a manual refresh:

Verify your Internet connection

Check that your Internet connection (4G or Wifi) is sufficient

Clear browsing data and cookies

To clear your browsing data and cookies, here are the procedures to follow:

🚨 We advise you to use one of the above browsers. On Edge, Internet Explorer or Opera, you may experience display problems.

If the problem persists, please contact us.

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