My data doesn't refresh

My data does not update when I open my application

Updated over a week ago

Manual update

If your data does not update automatically when you open your application, you can refresh it by pulling down your screen until a small tractor appears.

Empty my browser data and cookies

If you cannot get the latest station readings on your Dashboard despite a manual refresh:

  1. Check that your Internet connection (4G or Wifi) is sufficient

  2. Clear your browsing data and cookies

To do this, here are the procedures to follow on:

⚠️ We advise you to use one of the above browsers. On Edge, Internet Explorer or Opera, you may experience display problems.

If the problem persists, please contact us.

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