My data doesn't refresh

My data does not update when I open my application

Updated over a week ago

Manual update

If your data does not update automatically when you open your application, you can refresh it by pulling down your screen until a small tractor appears.


Empty my browser data and cookies

If you cannot get the latest station readings on your Dashboard despite a manual refresh:

  1. Check that your Internet connection (4G or Wifi) is sufficient

  2. Clear your browsing data and cookies

To do this, here are the procedures to follow on:

⚠️ We advise you to use one of the above browsers. On Edge, Internet Explorer or Opera, you may experience display problems.

If the problem persists, please contact us.

Did this answer your question?