All Collections
My station
Setting up and maintaining your Raincrop, Windcrop, Leafcrop, Solarcrop, Thermocrop, Soilcrop
27 articles
How do I activate my station?Activation, Installation of your Sencrop station in the app
I do not have a station, how can I buy one?Get a Sencrop station
I didn't buy my station directly from Sencrop, what are the terms of the warranty?I bought my station from a neighbor, a family member and not from Sencrop or their partners
🌧️ My Raincrop
Installation / Setup up and maintenance of my Raincrop station
How and where should I install my Raincrop station?Installing and positioning my Raincrop station
How do I clean my Raincrop station?If your rain gauge isn't measuring rain correctly, we advise you to clean the station / Rainfall problem
💨 My Windcrop
Installation, setup, and maintenance of my Windcrop station.
How and where should I install my Windcrop station?Installation and positioning of my Windcrop station
How do I clean my Windcrop station?Your Windcrop does not show the right wind data, how to clean my Windcrop?
🍃 My Leafcrop
Installation, setup, and maintenance of my Leafcrop station.
How and where should I install the various elements of my Leafcrop station?Installation and positioning of the elements of my Leafcrop station
How do I clean my Leafcrop station?Your humidity sensor is showing false data/ the temperature and/or humidity of your Leafcrop is saturated
☀️ My Solarcrop
Installation, setup, and maintenance of my Solarcrop station.
How and where should I install my Solarcrop?Installing and positioning my Solarcop
How do I clean my Solarcrop station?Your irradiance sensor is showing false data
🍂 My Soilcrop
Installation, setup, and maintenance of my Soilcrop station.
How do I install my Soilcrop?Installing and positioning my soil probe Soilcrop station
🌡️ My Thermocrop
Installation, setup, and maintenance of my Thermocrop station.
How do I install my Thermocrop?Installing and positioning my soil probe Thermocrop station
How do I clean my Thermocrop?The temperature and/or humidity of your Leafcrop is saturated, your Thermocrop needs to be cleaned/maintained
🛠️ Troubleshooting
Frequent problems encountered by our farmers
I can't open my Raincrop stationHow to open my Raincrop station?
How to replace my station in app?Replacing my station and keeping my history
My battery is low, how do I replace it?Replace my battery, ensure continuous historical data
Why do my Windcrop’s wind vane point in one direction and the app arrow in another?Discrepancy between a wind vane and wind arrow/direction, understand wind direction
I cannot add my Sencrop station to my applicationIssues connecting my Sencrop station to my application
How do I access my station's Health dashboard?Accessing your signal level, battery level, cleaning notification, location on the map
🧪 Behind our products
Research and development decisions that led to the creation of our hardware products
Why are my mast and tripods not painted?I don't have any paint on my mast and tripods
Why haven’t we combined the rain and wind gauges into the same station?Separation of rain and wind gauges into two distinct stations
Why do I have a single spoon on my Raincrop?I don't have a double spoon bucket on my rain gauge
What tests do we set up to offer reliable weather stations?Station quality control tests
What network does Sencrop use to transmit data? How much coverage does it have?Transmission and storage of data from weather stations, network coverage
🤔 User guides & Product sheets
Lost your user guide or product sheet, access to technical specifications
How do I access the user guides for my stations?Accessing your Raincrop user guide/You have lost your user guide
How do I access the technical specifications of my station?Accessing the technical datasheet of my Raincrop, Windcrop and Leafcrop