Sencrop

How do I activate my station?

Separation of rain and wind gauges into two distinct stations

Why haven’t you put the rain and wind gauges together in the same station?

Greet

Mathilde

Setting up and maintaining your Raincrop, Windcrop, Leafcrop, Solarcrop

My station

I don't have a double spoon bucket on my rain gauge

Why do I have a single spoon on my Raincrop?

What tests do we set up to offer reliable weather stations?

Installing and positioning my Raincrop station

How and where should I install my Raincrop station?

If your rain gauge isn't measuring rain correctly, we advise you to clean the station / Rainfall problem

How do I clean my Raincrop station?

My Raincrop

Installation and positioning of my Windcrop station

How and where should I install my Windcrop station?

Your Windcrop does not show the right wind data

How do I clean my Windcrop station?

My Windcrop

Installation and positioning of the elements of my Leafcrop station

How and where should I install the various elements of my Leafcrop station?

Your humidity sensor is showing false data/ the temperature and/or humidity of your Leafcrop is saturated

How do I clean my Leafcrop station?

My Leafcrop

How and where should I install my Solarcrop?

My Solarcrop

I don't have any paint on my mast and tripods

Why are my mast and tripods not painted?

I bought my station from a neighbor, a family member and not from Sencrop or their partners

I didn't buy my station directly from Sencrop, what are the terms of the warranty?

I do not have a station, how can I buy one?

Accessing your Raincrop user guide/You have lost your user guide

How do I access the user guides for my stations?

Accessing the technical datasheet of my Raincrop, Windcrop and Leafcrop

How do I access the technical specifications of my station?

Questions

Replacing my station and keeping my history

How to replace my station in app?

Discrepancy between a wind vane and wind arrow/direction, understand wind direction

Why do my Windcrop’s wind vane point in one direction and the app arrow in another?

My battery is low, how do I replace it?

I can't open my Raincrop station

Issues connecting my Sencrop station to my application

I cannot add my Sencrop station to my application

Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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